‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, phone number, photograph and other information collected by our company
to provide specific services to the user through the Website. The user has the option not to provide User Information if the user wishes not to avail the specific service for which the User Information is required.
If any user is providing any User Information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company the institution, association or other entity to provide such information to LFTMart.
LFTMart collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the Website or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherwise, receives,
scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, devise connection information transaction history, date, time and duration of session on the Website.
LFTMart automatically receives the URL of the site from which a user came and the site to which the user goes when the user leaves the Website. The Website receives the IP address of the user’s computer and the type of web browser a user is using, email patterns, etc. LFTMart will occasionally ask the user to complete optional online surveys. These surveys may ask the user for contact information and demographic information
accept it. If the user accepts a “cookie”, the user agrees to the use of any User Information collected by the Website using that cookie. The user may update the profile information of the user at any time on the Website.
The user can add or update the User Information on a regular basis. When the user updates the User Information, LFatMart will keep a copy of the prior version for its records.
USE OF INFORMATION & DISCLOSURE
The User Information is primarily used by LFTMart to facilitate a better, customized and convenient use of the Website’s services. The User Information is used by LFTMart inter alia to
(i) respond to the user’s queries, requests and inquiries;
(ii) update new features of the Website,
(iii) improve and customize the Website’s service,
(iv) detect and prevent fraud and abuse of the
(v) examine the identity of the user’s and the authenticity of offers, delivery or transfer
of offers, etc.
(vi) administer the Website,
Policy or the Terms and Conditions of Sale,
(viii) send surveys and marketing communications
that believes may be of interest to the user;
(ix) personalize the user’s experience on the
Website by presenting advertising, products and offers tailored for the user;
(x) help the user
address its problems with the Website including addressing any technical problems;
(xi) complete and fulfill the user’s purchase, process payments, communicate with the user regarding the user’s purchase and provide the user with related customer service; and
(xii) protect the integrity of the Website.
User Information is used and disclosed if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to notices, court orders, or other legal process. LFTMart may disclose User Information to law enforcement officers, third party rights owners, or others that is in its opinion reasonably necessary to enforce the Website’s Terms of
Use, this Policy and Terms and Conditions of Sale. LFTMart will share some or all of the User Information with another entity should LFTMart merge with, or be acquired by that entity or receive investments from that entity. LFTMart may disclose aggregated information about the use of the Website, but it will never contain User Information that will identify a single user. LFTMart does not trade or sell User Information in any manner, except as specified in this Policy or if express consent is sought from the user. LFTMart understands that the User Information is very crucial and is important for the user. The user agrees and acknowledges that the User Information is disclosed or shared with:
(i) third party vendors for delivery of the products ordered through the Website,
(ii) third party service providers engaged by LFTMart to perform the services on LFTMart’s behalf,
(iii) third party service providers for the purpose of the Website’s security, maintenance, repair or other technical reasons.
LFTMart may, if the user so chooses, send direct advertisement mailers to the user at the address given by the user. The user has the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. LFTMart respects the user’s privacy and if the user does not want to receive e-mail or other communications from LFTMart, user may inform the same to our customer care service.
User represents that
i. The Information you provide to LFTMart from time to time is and shall be
authentic, correct, current and updated and You have all the rights,permissions and consents as may be required to provide such Information to LFTMart
ii. Your providing the Information LFTMart and LFTMart’s consequent storage,
collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
iv. Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or
data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
SECURITY & USER RESTRICTION
LFTMart implements standard measures to protect against unauthorized access to and unlawful interception of the User Information. However, no internet site can fully eliminate security risks.
LFTMart endeavors to take all measures to protect the security, integrity and confidentiality of the User Information against unauthorized breach and hacking. For the purpose of checking possible vulnerabilities and attacks, LFTMart may conduct periodical internal review of data and security measures on the Website. LFTMart may use such software as it determines is best for maintaining security. However the internet is not absolutely a secure environment, and the Website cannot ensure or warrant a 100% security of the User Information.
If any user is provided with any identification code, password or any other piece of information as part of the Website’s security procedure, the user should treat such information as confidential, and the user should not disclose it to any third party including to other users. To prevent third party’s access to the Website the user should sign out from the user account after availing the services through the Website. LFTMart has the right to disable the identification code or password, whether chosen by any user or allotted by LFTMart, at any time, if the user fails to comply with instructions or terms, conditions or policies of LFTMart. The user is solely responsible for the activities that occur under the user’s account including the confidentiality of the user’s password and LFTMart is not responsible for the same. While using and accessing the Website, the user is responsible for maintaining the confidentiality of the
user’s account and for restricting access to the user’s computer or other system or equipments through which the user uses and accesses the Website.
Notwithstanding anything contained in this Policy or elsewhere, LFTMart shall not be held responsible for any loss, damage or misuse of the User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” means any event that is beyond the reasonable control of LFTMart and includes, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lock outs or industrial action of any kind, riots, insurrection, war, acts of government, power failure, sabotage, computer hacking, unauthorised access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.
THIRD-PARTY WEBSITES AND LINKS
any control over the cookies or technologies that advertisers or websites may use and the user should contact them directly for more information about their privacy practices and policies.
Based on the User Information including the nature of products purchased by the user through the Website, LFTMart may display personalized third party advertisements on the Website. When the user clicks on the advertisement link, the third party advertisers may assume that the user has met the criteria that was used to personalize the advertisement. The user acknowledges and agrees that in no event LFTMart is responsible to the user accessing the services of third party advertisers or other websites.
The User Information resides in LFTMart’s database for a certain period of time even after the user ceases to use or access the Website and in such cases LFTMart is not be liable for any usage of the User Information after the user ceases to use or access the Website. The Users agree and acknowledge that User Information collated through the Website could be stored and processed in any other country across the world. The users acknowledge that for effective provision of the Website’s services in respective territories including territories outside India, the User Information may be stored or processed by trusted third parties. Whenever the User Information is shared with trusted third parties in countries outside India, LFTMart endeavours that the User Information is transferred in accordance with the applicable laws of
The user should be aware that the User Information or other data, the user provides to the Website for availing the services or transacting through the Website could be read, collected, or used by other users or third parties in which case the User Information might be used for sending unsolicited messages or communications for which LFTMart is not responsible.
The user agrees and acknowledges LFTMart’s right to utilize the user’s posts, contents, information and other personal data for the purpose of providing services through the Website. The contents on the Website may contain comments, post and reviews posted by the users which may be public and searchable on the internet in which case the user’s comments, post reviews and information and personal data provided to the Website may be viewed by other
users and LFTMart cannot guarantee that other users or third parties have not made copies of or used the ideas and information that the user has shared on the Website.
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details are provided below:
LFTMart Online Limited
Address: Shop No.5, Kargil Vijay Bldg, Next to Star Bakery, Stella, Vasai West.
GOVERNING LAW AND JURISDICTION
The terms and conditions of this Policy shall be governed by Indian Law and the courts in Mumbai shall only have exclusive jurisdiction to resolve any disputes.
UNCONDITIONAL CONSENT OR AGREEMENTS TO FIORA AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000